This reminds me of my discussion with the president of a Vancouver-based high-tech firm in 2002. The president wanted to retain me provided I could guarantee new money in their bank account within three days. He also emphasised that I would have to work all by myself because the guys at the company were extremely busy, and they didn't want to be interrupted with minutiae like client acquisition. To my best knowledge the company doesn't exist any longer.
Demands and expectations of the employees are also increasing with their increasing demand in the market. Inspite of the fact that with an anticipated rise of around 28% in the financial year 2005-06, scorching rise carry on to be the trend this year also. Till date country has the monopoly in the IT industry as far as IT Outsourcing is concerned. Along with Offshore Software Development country is also demanded for BPO services. Lots of overseas big giants have their presence in India for such managed it services.
There will be tricky decisions in many areas. Where servers are being used to tech support I.T applications that are used by multiple departments you are going to have to find ways to divide up the expenses between all parties involved. Bozzo went about transitioning to this new way of doing business in a clever fashion.
The net design firm ought to have good customer Managed I.T support uttah. The supply of the web site designed is not the end of business. Any problem can come up at anytime. Due to this fact, the online design company must be out there to attend to you when you need any problem about the website to be solved.
Another t-shirt that's guaranteed to leave you warm and fuzzy reads "I get paid for tech support..." on the front, "...I don't get paid to care" on the back.
Overall the main idea here is detail, detail and you guessed it, more detail! If you can get this idea down you will be on your way to submitting better tech support requests that will get you the answers you need faster. After all, everyone wants the problem fixed, now! I truly believe that following these tips can get you closer to that. Though, one more thing, if you can get on phone support, do it! That is a very good thing! Phone support allows you to explain, using the power of your voice, in real-time. So, if that is an option, use it! Do you have some tips? Leave them as a comment!